Field reporting for appliance & HVAC professionals
Field reporting for appliance & HVAC professionals
More Than a Fix Appliance Repair is a trusted, certified appliance repair service headquartered in San Clemente, CA, with an additional location in Irvine. With over 10 years of hands-on experience, their team of skilled technicians specializes in fast, convenient in-home repairs for a wide range of household and commercial appliances. From refrigerators and washing machines to stoves, ovens, dishwashers, and microwaves, they are equipped to handle everything from routine maintenance to complex logic board repairs. The company prides itself on a streamlined service process: technicians visit the customer's location, perform an accurate diagnosis, provide a transparent repair quote, and complete most repairs on the spot or within the same day. Their ability to quickly diagnose issues and source the right parts minimizes downtime and inconvenience for their clients. Beyond residential services, More Than a Fix also offers commercial appliance repair, including commercial refrigeration units and commercial laundry appliances. This breadth of expertise makes them a go-to solution for both homeowners and business operators throughout Orange County. More Than a Fix has earned an average 5-star rating on both Google and Yelp, reflecting their commitment to quality workmanship and customer satisfaction. They serve a wide range of communities across Orange County, including Dana Point, Laguna Beach, Mission Viejo, Irvine, Newport Beach, and many more.
Elad from More Than a Fix Appliance Repair was exceptional. He promptly responded when my built-in refrigerator stopped functioning and accurately identified a faulty defrost timer as the issue. He immediately ordered the necessary part and swiftly restored my 26-year-old fridge, saving me from the costly alternative of replacement. Throughout the process, he demonstrated thoroughness, professionalism, and clear communication, displaying the dedication and pride of a business owner rather than just an employee. I wholeheartedly recommend More Than a Fix Appliance Repair.
I contacted them on Wednesday, and Kyle arrived on Thursday morning. They sent a text when he was en route, within the scheduled timeframe. Booking the service was straightforward, and Kyle expertly resolved our oven issues. He even fixed a separate problem with the oven door and retrieved a lost item from the back of the oven, demonstrating his attention to detail. Kyle left the workspace clean and completed the repair in under two hours. The pricing was reasonable, and they adhered to the scheduled timeframe. Notably, my typically vocal dogs did not bark at him, suggesting a welcoming presence. Kyle's professionalism, efficiency, and problem-solving skills make him highly recommended.
The service I received from Joel at More Than a Fix lived up to the company's name, as his expertise went beyond a simple fix. His quick and accurate diagnosis of three different appliances impressed me. While he found no issues with my dishwasher, he could have charged for unnecessary work, but did not. The service was handled efficiently and professionally, and Joel's friendly demeanor was a bonus. He arrived within 24 hours of my call, communicated throughout the process, and charged fair prices. Even after the service, he promptly responded to a follow-up question. It can be challenging to find a trustworthy appliance repair company, but I wholeheartedly recommend More Than a Fix based on this exceptional experience.
Our 13-year-old Frigidaire washer was making loud noises, and our dryer timer had stopped working. Kyle provided his expert assessment, advising that the washer was too old to repair cost-effectively and that the dryer only needed a new knob, not a full timer replacement. Kyle's kind and knowledgeable approach was greatly appreciated.
We called in More Than a Fix to examine our washing machine. Mac quickly determined that the issue was a backed-up sewer, not a problem with the washer itself. She then proceeded to inspect our freezer and accurately pinpointed the issue, which was a faulty solenoid (contrary to the incorrect diagnosis from two previous repair technicians who had suggested a new motherboard was needed). After ordering the necessary part, they returned within three days to complete the repair. The pricing was reasonable, and we now know who to call for our future appliance repair needs.