Field reporting for appliance & HVAC professionals
Field reporting for appliance & HVAC professionals
Rays Heating and Cooling is a second-generation, family-owned and operated HVAC company based in Santa Clarita, CA, proudly serving Los Angeles County for over 37 years. Founded on core values of honesty, trustworthiness, and reliability, the company carries forward a tradition of old-fashioned customer service while embracing modern technology for seamless scheduling, dispatching, invoicing, and payments. Their licensed, insured, and bonded team of fully trained technicians serves both residential and commercial clients throughout Santa Clarita, Glendale, Burbank, and surrounding communities. The company offers a comprehensive range of HVAC services including air conditioning installation, repair, and maintenance; furnace and heater repair; heat pump installation and repair; ductwork installation and repair; ductless mini-split service; commercial HVAC; air purification system installation and repair; and whole-house humidifier service. As a Lennox partner, they bring manufacturer-backed expertise to every installation and replacement project. Fully stocked trucks allow their technicians to complete most repairs on the same day, minimizing discomfort for homeowners and businesses alike. Rays Heating and Cooling is committed to transparent, upfront pricing — what they quote is what customers pay. They offer free estimates on AC and heat pump replacements, and financing options through GoodLeap for approved customers, making unexpected HVAC replacements more manageable. Their Comfort Club annual maintenance membership helps customers keep their systems running at peak efficiency year-round. All work is backed by guarantees on products and labor for up to one year after installation, giving customers true peace of mind. Every technician who enters a customer's home is a direct employee of the company, fully trained and vetted to uphold the Rays standard of professionalism, cleanliness, and care. Customers across the Santa Clarita Valley and greater Los Angeles area consistently rate Rays as the top HVAC company in Southern California.
Rays Heating+Cooling is an exceptional company that I have relied on for many years. They consistently provide prompt attention to any issue, with professional and skilled technicians. I greatly appreciate their consistent communication, keeping me informed of the service status and arrival time. I feel very fortunate to have this top-notch company always available when I need them.
I received fantastic service and great value from Ray's Heating and Cooling. The technician, Daryl, arrived quickly to diagnose the problem, and he had our unit running smoothly again in just a couple of hours. Daryl thoroughly explained the issue and provided a reasonable price for the work. Compared to other companies that often recommend expensive and unnecessary repairs, the honesty and transparency from Ray's was refreshing. I highly recommend their services.
We recently had an HVAC technician, Jacob, from Ray's Service visit our home to perform routine maintenance on our system. The office staff member, Brook, was helpful in scheduling the appointment. Both Jacob and Brook provided excellent customer service, demonstrating professionalism, friendliness, and reliability. As members of Ray's Service Sunshine Comfort Club, we have consistently received high-quality, affordable, and dependable HVAC service from this company since they installed our system in 2018. The entire team, from the owners to the technicians, has consistently met our expectations.
I feel that Ray's Heating and Cooling takes great care of us with their maintenance services. Their subscription program has proven to be a valuable investment. Our recent technician, Emmanuel, was prompt, thorough, and provided excellent service. I highly recommend this company.
We have been loyal customers of Ray's Heating and Cooling since we bought our house, as they were recommended by friends in the area. All of the technicians and staff members have been professional and helpful. Our most recent technician, Jacob, provided us with valuable information about filtration technology, air scrubbers, and related topics. They consistently deliver thorough and reliable service, and we greatly appreciate this local, family-owned company.