FieldEdge

FieldEdge has carved out a clear lane in the field service software market: multi-truck shops in HVAC, plumbing, and electrical that have outgrown spreadsheets and basic scheduling tools but aren't ready for the complexity (or cost) of ServiceTitan. The platform covers the core workflow well, from dispatch and scheduling through flat-rate pricing, mobile invoicing, and QuickBooks sync. The Proposal Pro and good-better-best pricing tools are genuine differentiators for shops trying to raise average ticket size without retraining every tech from scratch.

The pricing structure is a real friction point. FieldEdge doesn't publish rates, which means every buyer goes through a demo-first sales process. Based on industry conversations, expect to pay somewhere in the $150-$300 per month range for smaller teams on the Select tier, scaling up significantly for Premier and Elite. The Elite tier bundles MarketingEdge (two-way texting, email campaigns), Proposal Pro, outbound call recording, and warehouse inventory management, but that last feature only works if you're on QuickBooks Desktop Enterprise with Advanced Inventory, a limitation that will catch some buyers off guard. There's no free trial, which is a notable ask when competitors like Jobber offer 14-day trials with no sales call required.

For the right shop, probably a 5-15 truck operation with a dedicated office dispatcher and ambitions to grow, FieldEdge delivers solid ROI. The QuickBooks integration is consistently cited as reliable by contractors who've burned themselves on broken sync in other platforms. Support quality varies by tier: Select members get chat only, Premier gets phone and email, and Elite gets a dedicated success rep. That tiered support model is worth factoring into your plan decision before you sign.