OptimoRoute

OptimoRoute is route optimization software built primarily for delivery fleets, but its field service tier has real teeth for HVAC and plumbing shops running multiple techs. The core value is simple: stop planning routes in Google Maps and let the algorithm figure out who goes where. Shops with 3 or more techs covering a metro area typically see the biggest gains. The claimed 30% reduction in drive time is aggressive, but fuel savings in the 10-20% range are plausible based on the contractor testimonials on the site.

For home service contractors specifically, the Pro plan at $44.10 per driver per month (billed annually, or $49 month-to-month) gets you the features that actually matter in the field: live tech tracking, proof-of-service photo capture, customer ETA notifications via SMS and email, and a post-job feedback survey that fires automatically. That's a solid stack for the price. Competitors like ServiceTitan and Housecall Pro bundle CRM, invoicing, and dispatching into one platform at significantly higher costs, but OptimoRoute doesn't try to do any of that. It does routing and scheduling, and it does those things well.

The honest limitation here is that OptimoRoute is not field service management software. There's no job costing, no parts inventory, no customer history, no invoicing. It also lacks the skills-based dispatching depth that purpose-built FSM tools offer. For a 2-person appliance repair outfit that already uses QuickBooks and just needs stops optimized, it's a sharp, affordable tool. For a 15-truck HVAC company looking for one platform to run the whole operation, this isn't it.