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GorillaDesk

Reviewed by Nick Krane (10+ years in B2B media) · Last updated April 2026

Best for: Small service businesses running one to ten routes, particularly those in recurring-service trades, who want affordable all-in-one software without enterprise-level complexity.

4.2/ 5.0
Ease of Use
4.2
Value
4.3
Support
4.5
Features
3.7

How we rate software

Our Take

GorillaDesk started in pest control and lawn care, and that origin still shows in how the software is structured. The core feature set is solid: drag-and-drop scheduling, route optimization, automated invoicing, GPS tracking, and a customer portal that handles confirmations, reminders, and on-my-way texts without manual effort. At $49/month for one route on the Basic plan, it undercuts competitors like Jobber (starting around $69/month) and Service Fusion considerably, and the per-route pricing model means a solo operator isn't paying for seats they don't need.

For HVAC, plumbing, and electrical contractors, the fit is reasonable but not purpose-built. You won't find equipment tracking tied to specific units, manufacturer warranty lookups, or the kind of flat-rate pricing catalog depth that ServiceTitan or Housecall Pro offer out of the box. The chemical tracking and device barcoding features are clearly designed for pest control. That said, the Pro plan at $99/month adds QuickBooks Online sync, e-signatures, GPS tracking, subscription billing, and a review generation engine, which covers most of what a three-to-eight truck HVAC or plumbing shop actually needs day-to-day.

The Growth plan at $149/month brings a full sales pipeline, dynamic estimate packages, and multi-branch support. That's a reasonable price for a shop actively scaling. Free data migration and unlimited training are genuine differentiators at this price point, and the 14-day free trial requires no credit card.

Pros

  • Per-route pricing keeps costs low for solo operators and small crews, starting at $49/month with no per-user fees for admin accounts.
  • The Pro plan's Review Generation tool automates review requests to Google and other platforms, directly supporting local search rankings.
  • QuickBooks Online sync, Stripe, Square, and Zapier integration with 1,300+ apps give the platform real connective tissue without custom development.
  • Free data migration from competing platforms removes a common switching barrier for contractors already locked into another tool.
  • The Growth plan's Job Magnet and Best Available Time features go meaningfully beyond basic scheduling to reduce windshield time.

Cons

  • The platform was built around pest control and lawn care workflows, so HVAC and plumbing contractors will find no equipment history tracking, flat-rate parts catalogs, or refrigerant logging.
  • Basic routing is capped at 25 stops and Drive Matrix (real-time street routing) requires upgrading to the Pro plan, which penalizes lower-budget users who still run multi-stop days.
  • SMS messaging costs extra on every plan, with a $5/month subscription fee plus per-message credits on top of the base plan price.
  • No mention of dispatching boards or real-time technician status updates beyond GPS location, which HVAC dispatch-heavy shops may find limiting.

Key Features

Drag-and-drop scheduling and dispatchingRoute optimization with Drive Matrix (Pro+)Automated invoicing and payment collectionCustomer portal with online bookingGPS technician trackingAutomated appointment confirmations and reminders via SMS and emailDigital documents and e-signaturesReview generation engineSubscription and recurring billingSales pipeline and dynamic estimates (Growth plan)

Integrations

QuickBooks OnlineStripeSquareGoogle MapsZapier

Frequently Asked Questions

How much does GorillaDesk cost?

GorillaDesk pricing starts at $49/month per route on the Basic plan. The Pro plan is $99/month per route and adds QuickBooks sync, GPS tracking, e-signatures, and review generation. The Growth plan is $149/month per route and includes a full sales pipeline and multi-branch support. Annual billing is available and saves roughly 8-9% versus monthly. SMS messaging costs extra on all plans.

Does GorillaDesk have a free trial?

Yes. GorillaDesk offers a 14-day free trial with no credit card required and no setup fees. The company also offers free data migration from competing platforms for new paid accounts.

Is GorillaDesk good for HVAC contractors?

GorillaDesk covers the basics HVAC shops need: scheduling, invoicing, route optimization, and customer communications. It lacks purpose-built HVAC features like equipment history tied to specific units, flat-rate parts catalogs, or refrigerant tracking, so larger shops running 10+ trucks may find platforms like ServiceTitan or Housecall Pro a better fit.

What is a 'route' in GorillaDesk pricing?

In GorillaDesk, a route corresponds to a schedule assigned to a technician or crew leader. Solo techs need one route. If technicians ride together, only the crew leader needs a paid route. Admin users are unlimited and free on all plans, so you only pay for technicians who are actively assigned to their own schedule.

How does GorillaDesk compare to Jobber?

GorillaDesk starts cheaper than Jobber (which begins around $69/month) and uses a per-route model rather than per-user pricing, which benefits small crews. Jobber has stronger support for trades like HVAC and plumbing with better equipment-specific features. GorillaDesk has an edge in review generation tooling and its chemical and device tracking features for pest control operators.

Quick Facts

Pricing
Starts at $49/mo per route (Basic); Pro is $99/mo per route; Growth is $149/mo per route. Annual billing saves roughly 8-9%. SMS credits sold separately.Free trial
iOS & Android apps
Small teams (2-10)
Visit GorillaDesk

Built For

HvacPlumbingElectricalGeneral Home Service

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